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Now inviting beta teams

Turn customer feedback into clear product direction.

An AI discovery platform for teams with or without dedicated researchers. Analyze support, sales, interviews, surveys, and reviews to uncover product opportunities and decide what to explore next.

Join the beta See how it works

Built for SaaS teams, founders, product managers, researchers, and customer-facing teams.

Last sync · 2m ago
Top customer problems
Last 30 days · 1,284 signals
Auto-clustered
  • Onboarding setup confusion
    64
  • Slow report exports
    38
  • Unclear permissions model
    27
  • Mobile app sync delays
    19
Unmet customer needs
Last 30 days · Emerging signals
Emerging
  • More automated setup guidance
    52
  • Cross-location performance visibility
    34
  • AI summaries from customer activity
    26
  • Better handoff between teams
    18
Opportunity #1
Improve onboarding for new admin users
Confidence: HighImpact: Activation
42 support conversations
8 sales deals
6 user interviews
14 unmet need signals
Evidence by source
Total · 100 signals
Support · 42%
Sales · 21%
Interviews · 18%
Reviews · 12%
Surveys · 7%
The problem

Customer feedback is everywhere. Product clarity is not.

Support teams hear recurring complaints. Sales teams collect objections. Researchers run interviews. Customers leave reviews and survey responses. But these signals are usually scattered across tools, docs, and conversations.

Feedback is spread across too many channels

Product decisions depend on the loudest voice

Research insights are hard to scale continuously

Teams struggle to connect feedback to opportunities

The solution

An AI discovery layer before product execution.

Connect or upload your feedback sources. The AI identifies repeated problems, clusters related feedback, highlights evidence, and recommends opportunity areas your team should explore next.

01

Collect signals

Upload files or connect feedback sources from across your customer-facing teams.

02

Detect patterns

AI clusters related feedback and surfaces recurring problems across channels.

03

Prioritize opportunities

Rank opportunities by evidence, frequency, and customer impact.

04

Generate product direction

Get briefs and recommendations on what your team should explore next.

Sources

Analyze every customer signal in one place.

Customer support tickets
Intercom & Zendesk conversations
Sales notes & commercial meetings
User interview transcripts
Surveys & NPS responses
Google Sheets & CSV files
Slack & internal feedback channels
App Store, Google reviews & public comments

Start with uploads. Connect integrations as your team grows.

Use cases

Useful whether you have a researcher or not.

For teams without researchers

Create a lightweight discovery process from the feedback your team already has.

  • Organize scattered customer feedback
  • Find repeated user problems
  • Reduce opinion-based prioritization
  • Generate product briefs and discovery summaries
  • Understand customer needs faster

For teams with researchers

Scale research across continuous feedback from support, sales, surveys, and reviews.

  • Analyze large volumes of feedback
  • Detect emerging themes faster
  • Connect research with sales and support signals
  • Identify gaps for deeper investigation
  • Focus research where it matters most
Outputs

From raw feedback to product opportunities.

01
Top customer pain points
02
Feature request clusters
03
Opportunity ranking
04
Evidence by source
05
Customer quotes
06
Segment patterns
07
Churn and sales risk signals
08
Product direction recommendations
09
Discovery summaries
10
Product brief drafts
11
Suggested research questions
Example insight

See what your team should explore next.

Recommended opportunity
Confidence: High

Improve onboarding for new admin users.

Evidence
  • 42 support conversations mention setup confusion
  • 8 sales deals mention implementation complexity
  • 6 user interviews mention unclear first steps
  • New users drop off before completing setup
Suggested direction

Create a guided onboarding experience with setup templates, checklists, and contextual help.

What makes it different

Not a roadmap tool. Not a survey tool. A discovery intelligence layer.

The platform helps teams understand customer problems before creating tickets, planning sprints, or committing engineering resources.

  • Focused on discovery, not delivery
  • Works with existing customer feedback
  • Supports teams with or without researchers
  • Combines qualitative and quantitative signals
  • Shows evidence behind each product opportunity
  • Helps teams move from feedback noise to product clarity
Early access · Limited spots

Help shape the future of AI product discovery.

We are inviting early teams to test the tool, upload real feedback, and see how AI can transform customer signals into product direction.